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Pricing and Payment
The price of the Products and Services shall be the price listed on the Website on the date of your Order.
Prices are inclusive of VAT but exclusive of delivery charges which will be automatically added to the total amount due once you have selected your delivery destination and chosen delivery method. Delivery charges are as set out in our Delivery and Returns page on the Website. Please note that VAT will not be charged where you are purchasing Products or Services from a territory where VAT does not apply or which is VAT exempt. Not all Products and Services are eligible for VAT and the rate of VAT may vary by delivery destination.
All prices displayed on the Website are quoted in euro unless you change your location settings in the "My Account" section of the Website, in which case the local currency will be displayed where possible. Prices must be paid in full, including delivery charges, except where discounts are offered as detailed on the Website.
When you add a Product or Service to your basket, you will be shown a total of the savings made on the basket and check-out pages. This indicates the total monetary savings across all the Products or Services purchased as compared with the List Price inclusive of any applicable VAT.
The List Price is typically supplied to us by the brand, licenced distributor, agent or supplier of the Product or Service. Ponature s.r.o, checks the List Prices provided to us where possible to ensure they are representativeand to ensure these are in-line with the recommended retail prices quoted by other retailers.
Prices and delivery costs are liable to change at any time, but changes will not affect Orders in respect of which we have already sent you a Despatch Confirmation.
The Website contains a large number of Products and Services and it is always possible that, despite our best efforts, some of the Products or Services listed on the Website may be incorrectly priced. We will normally verify prices as part of our despatch or confirmation procedures so that, where a Product's or Service's correct price is less than our stated price, we will charge you the lower amount. If a Product’s or Service's correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before despatching the Product or confirming the sale of the Service, or reject your Order and notify you of such rejection.
Payment for all Orders must be made by credit or debit card. We accept payment by most major credit and debit cards, including Visa, Mastercard.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
You guarantee that you are fully authorised to use the credit/debit card supplied,account used, for the purposes of paying for your Order and that this credit/debit card account has sufficient available funds to cover all of the purchase price of the Products or Services.
From time to time we may run promotions where we issue discount codes. Discount codes will usually be emailed to you or advertised on the Website. These can be used in part-payment of the price of Product(s) or Service(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used during the period of validity or for the number of uses stated and only in respect of the relevant Product(s) or Service(s) stated. We may also set a minimum spend against which a discount code can be used. Discount codes cannot be redeemed for cash. Only one discount code may be used per transaction, unless otherwise stated.